Terms of Use and Confidentiality

Please read the terms and conditions below carefully before using this portal. Since it is possible that the conditions of use are periodically reviewed at the discretion of FHC, we recommend that you visit this space to stay up-to-date regarding the current conditions of use of the portal. To the extent that you use the service, you confirm your acceptance of the continuation of the agreement according to the conditions of use in force at this time. The use of this portal implies your full and unreserved acceptance of each and every one of the provisions included in this notification, so if you do not agree with any of the conditions established herein, you should not use or access this site.

In this virtual space we inform you of our policy and the conditions of use in this portal that has been established to provide information and keep you informed of the activities as well as our services.

In our portal you will find information about FHC de Puerto Rico and what is our source of inspiration, about the products we have available, the possibility of entering our educational courses by linking with the Academy, we have guidance and resources for providers, news and activities, the option of entering our innovative Internet television channel (FHC TV), as well as the possibility of communicating directly with us since your opinion counts and is a fundamental element of constant improvement for us.

By this means only a general description of the terms that appear on our portal is provided, we are not responsible, as well as we do not offer any guarantee that in the event of an unforeseen change or required by law, it will immediately manifest itself on our portal. . For specific situations or information, you should contact the department or the corresponding personnel directly to be informed of any process or policy change that is not reflected in the portal.

The services described may vary as agreed with each particular employer.

This site uses cookies, which are small data files that are generated on your computer, they send information without providing information that allows receiving personal data about you.

You can configure your browser to notify and reject the installation of cookies sent by this site, without affecting the ability to access the content. However, we are not responsible for the fact that their deactivation may affect the ability of your computer to access and use our portal.

Ownership and operation

This service belongs to FHC of Puerto Rico, which in turn is part of UHS, Inc. For additional information about UHS click here . FHC administers this site from Puerto Rico. The service is only intended for users who are residents of Puerto Rico and the Virgin Islands. The services and programs that are promoted are for the people covered by the services and products to which they are entitled through the corresponding agreements between the company for which they work and FHC.

We reserve the right, at our sole discretion, to modify, change, add or remove portions of these terms of use.

Portal use agreements
FHC reserves the right to modify these terms of use at any time. Your continued use of any portion of this site following notification or announcement of any changes will constitute your acceptance of those changes.

Links to other sites or information about third parties
For your convenience and enjoyment, you may find information or links on our portal to other pages, portals, services, hospitals, educational centers, contractors or partners, government divisions, along with other shared services, owned or charged to third parties, from which you may request the pertinent information. Be aware that those sites or third parties may disclose information that you provide to them.

Information you provide elsewhere is subject to privacy policies or applicable laws and will not be our responsibility in any way. It is for this reason that we highly recommend that users carefully review the use policies of the third parties they visit, understanding that they are in another place over which we have no control.

FHC is relieved of any responsibility and of all acts, omissions and conduct of any third party linked or related to the use of the portal or any of our online services. You assume all responsibility for the use of the portal.

Information on health services
All health information included in this portal is for illustrative purposes and as a public service to promote public health and well-being. It does not constitute the advice of a professional about a particular health condition. FHC does not assume any responsibility for the use, interpretation or application that the user of the portal makes of the information available.

If you have any need for a specialized service or treatment, you should consult your doctor, psychologist, social worker, psychiatrist or any other relevant professional. Call 911 or the Hospital Panamericano crisis line 1-800-981-1212 if you need emergency help or are experiencing a crisis that requires immediate attention. By means of this electronic application it is not possible to coordinate appointments for the same day. For same day appointments call us at 787-622-9797.

Personal data protection policy and right to privacy
To use some of the services or access certain content, you must first provide certain personal data, which will only be used for the purpose for which they were collected.

The information you provide us is protected by secure connections using security connector levels, Symantec . However, the information you send via e-mail over the Internet is not secure. Although modern security practices are increasingly effective, no physical or electronic system is impenetrable. You must take all measures in your power to protect your data. We for our part have taken the following measures to protect all the information that you transmit to our offices. https://www.verisign.com/ssl/index.html?tid=gnps

Please note that we cannot guarantee that the information you transmit to us has been received and that it could be lost in transit. Therefore, if the time allotted for someone from our office to contact you has passed, please call to make sure the transmission was successful and the documents were received.

FHC is committed to safeguarding all protected health information. We are required by law to keep your health information (PHI) protected.

If at any time the terms of this notice are changed, such changes will be posted on our website.

Protected health information is considered any information that identifies you (name, surname, social security); as well as demographic information (such as address, zip code), obtained through an application or other document to obtain a service, created or received by a health service provider, a medical plan, intermediaries that process invoices for health services, partners business and related to: (1) your past, present or future physical or mental health or condition; (2) the provision of health services (3) past, present or future payments for the provision of medical services. This information is known as “protected health information” and it has the same meaning as that contained in the HIPAA regulations.

As a general principle, we do not share or disclose the information obtained, except when authorized by you or in the following cases:
a) When required by a competent authority to comply with a prior legal procedure and
b) When in our opinion it is necessary to enforce the conditions of use and other terms of this page, or to safeguard the integrity of the other users or the portal.

Responsible conduct
You agree to act responsibly on this site and to treat other people with respect.

All the information you provide must be accurate and faithful. For these purposes, you guarantee the authenticity of all the data that you communicate as a result of completing the necessary forms to provide the services, access to content or restricted virtual spaces of the portal. In any case, you will be the only person responsible for the data and for any false or inaccurate information that you communicate and for the damages caused to FHC, its staff, our portal or third parties for the information you provide.

You may be asked, among others, your name, email address, date of birth, gender, occupation, city of origin, country and personal interests, not all the information requested at the time of participating in the site is mandatory, except that that we consider it convenient and that it is made known to you.

You should be aware that if you voluntarily disclose personal information online in a public place, that information may be collected and used by other people. We do not control the actions of our visitors and users.

Technical requirements
You must have a computer or similar device that has an Internet connection. The computer must have an updated Internet browser such as: Explorer (version 8 onwards), Firefox, Safari and Google Chrome.

Liability release
FHC makes no promise that the portal, its content or service will be free from errors or interruptions or that any defect will be corrected or that the use of the portal will provide specific results. All information provided on the portal will be subject to change without prior notice. FHC relieves its responsibility for any warranty, implicit or express. Your only remedy against FHC, if you are not satisfied with any content, is to stop using the portal.

Your opinion counts
If you have questions about this Policy, do not hesitate to contact us at any time using the method provided on the portal or by email.