Behavioral Health Contact Center: Available 24 hours a day, 7 days a week
*Department of Utilization Review: Monday to Friday: 8:00 am – 6:00 pm y Saturday: 7:00 am – 4:00 pm
* After business hours, the Behavioral Health Contact Center is available to assist with your questions regarding the usage review process.
Important: If you are looking for emergency services, call 9-1-1 or the Pan American Hospital crisis line at
1-800-981-1212.
Same-day appointments cannot be arranged through this request. For same-day appointments, call us at 787-622-9797.
Address:
Metro Office Park
Valencia #1 Edificio 17, 5to piso
Guaynabo, PR
Mailing address:
17 C/2 Ste. 520
Guaynabo, PR 00968-1750
Phone Number:
787-622-9797
1-877-485-8672 (Free line)
Fax:
1-866-912-2206
Hearing Impaired:
1-866-912-2788
