News and Events

2 March, 2016

Autism 5k

2 March, 2016

TransCita trains its passenger service representatives

TransCita, leader in transportation of non-emergency health services in Puerto Rico, recently began the training program and certification of their passenger service representatives or drivers with the course ” First Aid for Mental Health” through FHC Academy, an educational program of the FHC Health Systems of Puerto Rico (FHC), dedicated to the design and delivery of solutions for situations involving mental health. “First Aid for Mental Health” is a 12 hours training course designed to provide attendees with the skills needed to help a person who is developing a mental health problem or experiencing a health crisis. Besides helping to identify, understand and respond to the signs and symptoms of mental illness, the course provides tools such as resilience to obtain a better customer service. This course ensures quality service for all passengers transported daily by TransCita to medical appointments. Passenger Service representatives at TransCita have the largest number of […]